Terms of Service

This document is a public offer by the subboom.ru site administration (hereinafter referred to as the "Executor") to enter into a service agreement on the terms set forth below with any person who accepts this offer (hereinafter referred to as the "Customer").

The offer is published at subboom.ru/offer. By placing an order on the website, the Customer fully and unconditionally accepts its terms (acceptance). The agreement is considered concluded from the moment the order is placed.

1. Subject of the Agreement

1.1. The Executor, at the Customer's request, provides services for arranging access to digital services and goods: subscriptions to gaming and multimedia services, account top-ups, purchasing digital games and in-game items, setting up and transferring user accounts, changing the region of a user account, and related services.

1.2. The list of services and their prices are indicated on the website subboom.ru. Prices are listed in US dollars.

1.3. The Executor is not the copyright holder, publisher, or official representative of the services and platforms to which access is arranged. The service consists of the Executor's actions in arranging access, not in the sale of rights to the services themselves.

2. Ordering and Payment Procedure

2.1. The Customer places an order through the form on the website or via the manager's Telegram account, specified in the "Contacts" section.

2.2. After placing the order, the manager contacts the Customer to clarify the details necessary for providing the service and informs them of the payment procedure.

2.3. The service is considered rendered from the moment the result is provided to the Customer: an activation code, access to the arranged subscription, or user account details.

2.4. The Customer logging into the user account confirms acceptance of the service. From this moment, the service is considered properly rendered and accepted without objection. If the result is unsatisfactory for any reason, this must be reported before logging into the account.

3. Service Delivery Timeframes

3.1. The usual service delivery time is from 15 to 25 minutes from the moment of payment and receipt of all necessary data from the Customer.

3.2. The Executor guarantees service delivery within 48 hours from the moment of payment. The timeframe may be extended if the Customer fails to provide the data necessary for the service — for the duration of such a delay.

3.3. Orders are processed in the order they are received; the timeframe established in clause 3.2 is calculated from the moment of payment, regardless of the time of day the order was placed.

4. Warranty

The scope of the warranty depends on the scheme under which the service was provided.

4.1. Transfer of a ready-made user account. If the result of the service is a user account transferred to the Customer, the Executor's obligations are considered fully fulfilled from the moment the Customer logs into this user account (clause 2.4). No warranty obligations arise from this moment: the user account is under the full control of the Customer, and the Executor cannot influence subsequent events related to it.

4.1.1. Arrangement on the Customer's user account. If the subscription is arranged on an already existing user account of the Customer, the warranty is valid for the paid subscription period: if the subscription terminates early for reasons dependent on the Executor, the Executor restores access or provides an equivalent replacement. The terms and scope of the warranty for specific services are specified on the page subboom.ru/guarantees and in the product cards.

4.2. The warranty does not cover the blocking of a user account by the platform (the copyright holder of the service) — regardless of the reason for the blocking and regardless of which scheme was used to provide the service. The decision to block is made by the platform; the Executor has no technical or legal ability to influence it, reverse it, or prevent it.

4.3. Upon the Customer's request, the Executor will make efforts to restore access — advise on the procedure for contacting the platform's support and help draft an appeal. The result is not guaranteed, and a refund of the amount paid in connection with the blocking will not be made.

4.4. To make a warranty claim, the Customer provides the order number and a description of the problem to the manager via Telegram or to the email address hello@subboom.ru.

5. Refunds

5.1. Before the service begins, the Customer has the right to cancel it and receive a full refund of the amount paid.

5.2. After the service has been rendered — that is, after the code, access, or user account details have been provided — no refund is made, since the result of the service has been transferred to the Customer and cannot be returned. In this case, the warranty obligations from Section 4 apply: restoration of access or an equivalent replacement.

5.3. If the Executor cannot provide the service within the timeframe specified in clause 3.2, the Customer has the right to demand a full refund of the amount paid.

5.4. The refund is made using the same method used for payment, within a period not exceeding 10 business days from the moment of the request.

6. Customer's Obligations

6.1. The Customer provides accurate data necessary for the provision of the service.

6.2. If the service is provided on the Customer's user account, the Customer provides access data only for the duration of the service and independently changes the password after the service is rendered.

6.3. The Customer is solely responsible for complying with the rules of the platform to which access is arranged after the service is rendered.

7. Liability

7.1. The Executor is not liable for the actions of platforms and copyright holders, including changes to service terms, regional restrictions, prices, and content composition.

7.2. The Executor's liability is limited to the cost of the paid service.

7.3. The parties are released from liability in the event of force majeure circumstances, including the cessation of platform operations.

8. Personal Data

8.1. By placing an order, the Customer provides consent for the processing of personal data under the terms set forth in the Privacy Policy, published at subboom.ru/privacy.

9. Other Conditions

9.1. The Executor has the right to change the terms of this offer. The new version takes effect from the moment it is published on the website and applies to orders placed after publication.

9.2. Disputes are resolved through negotiations, and if agreement is not reached — in the manner established by applicable law.

10. Executor's Contacts

subboom.ru Site Administration

• Email: hello@subboom.ru
• Telegram: @timurjob1
• Website: subboom.ru